> For the complete documentation index, see [llms.txt](https://docs.noqo.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.noqo.ai/readme.md). # INTRODUCTION Welcome to the **Noqo** knowledge base, your primary resource for all aspects related to Noqo. Whether you're new and looking to get started or an experienced user seeking advanced tips and troubleshooting solutions, you've come to the right place. {% embed url="" %} ### What is Noqo? **Noqo** is a platform for creating intelligent digital employees (AI agents) that efficiently handle customer interactions.These advanced chatbots leverage state-of-the-art Large Language Models (LLMs) and seamlessly integrate with your company's knowledge base to provide highly relevant and accurate responses.. This guide will explore all of Noqo's features, enabling the platform to manage up to 100% of customer requests with exceptional accuracy and efficiency. ### In which areas are Noqo bots used? AI employees on the Noqo platform typically operate in these roles: * Sales Bot * Administrator Bot (for industry-specific workflows, e.g., beauty services) * HR/Recruiter Bot (engages with job seekers) * Support Assistant Bot * Marketplace Review & Inquiry Response Bot ### Noqo can respond through various channels, including email, phone, online chat, and social media platforms. Noqo can be connected to the following channels: **CRM systems:** * Kommo * Bitrix24 **Messengers:** * Telegram * WhatsApp **Social networks:** * Instagram **Calendars:** * Google Calendar **Payments:** * Square **Booking systems:** * Altegio Detailed information on connecting channels is described in the section Channels {% content-ref url="/pages/lbWSHbpf7aMcvXJRbSfU" %} [CHANNELS](/channels/crm-systems.md) {% endcontent-ref %} ### How is payment for using Noqo processed? **Noqo** operates on a **Pay-as-you-go** ssystem, where you add funds to your account, and charges are deducted only as you use the service. If Noqo.ai isn't used, your balance remains intact. Upon signing up, you receive $5 in your balance, valid for 7 days. If you add funds within these 7 days, the demo balance is preserved and added to your main balance. Otherwise, the trial balance will expire after 7 days. ### What is the average cost per month? ## Monthly Cost Calculation The monthly cost is influenced by the volume of dialogues, the size of the bot's instructions, the knowledge base, and the functions it uses. LLM models require sending all relevant information for accurate message processing. On average, a dialogue costs: * Simple cases: $0.10 to $0.20 per dialogue (one response from $0.01 to $0.03) * Complex cases: $0.20 to $0.40 per dialogue (one response from $0.03 to $0.07) To determine the monthly cost, calculate based on the total number of leads/dialogues. For instance, with 20 dialogues daily, you can calculate the cost as follows: 20 (dialogues per day) \* 30 (days in a month) \* $0.20 (average cost per dialogue) = $120/month ### What LLM models are used? Supported LLM models include: * GPT-4o * GPT-4o mini * GPT-4.1 * GPT-4.1 mini * GPT-4.1 nano * GPT-5 * GPT-5 mini * GPT-5 nano * o4-mini * o3-mini * Claude Sonnet 4 * Claude Sonnet 3.7 In our practice, we mainly use models from OpenAI as they show the best results in implementing various cases.